Training FAQ

Most bookings can be made online however if you need to speak with someone please give us a call on 01827 289558 or email training@wmsoc.org.uk.

Our new schedule for the following year is released around October each year. If you cannot find an available class on the schedule please contact the office as new courses are added during the year if there is sufficient demand.

Joining instructions are sent to all students 2 weeks before training is due to commence. If we do not have a direct email address for you these instructions will be sent to the person who made the booking.

Some of our classroom courses now include online pre-requisite modules to be completed before attending the face to face class. This ensures that basic legal and health information is conveyed before attending onsite and allows additional time for hands-on or more in depth discussions in the classroom. The cost of these online modules is included in the classroom course costs and details of how to access these modules will be sent out with the joining instructions.

We have recently launched a number of online courses which can be accessed from your computer and are student lead. Each of these courses will provide an overview of a subject and earns the student a certificate of completion and 1 CPD hour of learning. More details are available here Online Courses

We have a special offer with the Drayton Manor Hotel at £85 bed and breakfast, contact us for our discount code.

The closest hotels to our new location are:

Premier Inn Tamworth
Travelodge Tamworth Central


Other hotels in Tamworth centre are approx. 10 minutes from our site.

The Peel Aldergate 

Our training centre is located at Water House, 5/6 Fairway Court, Amber Close, Tamworth, B77 4RP. This midlands location is 30 minutes from Birmingham International Airport and 10 minutes from Tamworth train station, with good access from both the M42 and M6/M6 Toll motorways.

Being located in a business park there is limited on-site parking available, however additional parking can be found in the surrounding area.

Yes, all of our classroom courses are accredited with City & Guilds and the Water Management Society is registered for training services with the LCA.

A copy of the LCA code of conduct can be found on their website.

Yes, all successful candidates of our classroom courses will receive a WMSoc, City & Guilds accredited certificate and 6 CPD hours of learning. These certificates are now being sent electronically directly to the student taking the exam. Successful candidates of online courses will receive a WMSoc certificate of completion and 1 CPD hour of learning.

Certificates are sent to successful candidates of online training automatically upon completion of the course. If the course was registered with a different email address the certificate will be sent there and it is possible to download the certificate at the end of the module.

Certificates are sent to successful candidates following classroom training only once payment has been received, and in the case of certain courses that all pre-requisites have been completed.

If you have a large number of employees to train please get in touch with our office to discuss bespoke training which can be delivered at your site. To see what some of our previous customers think of this option please see our webpage Bespoke Learning Courses

Please do get in contact and we will be happy to help - you can call us on 01827 289 558 or email training@wmsoc.org.uk.