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Training FAQ

We would like to thank all of our customers for their flexibility and understanding during this very difficult period. If there are any questions about rearranging training, or booking new courses please feel free to contact us on training@wmsoc.org.uk or 01827 289 558.

Are you open? The WMSoc training centre will be re-opening from the 6th July 2020.

How do I contact you? We would love to hear from you and our staff are still working to help rearrange courses or make future bookings. You can call us on 01827 289558 or email training@wmsoc.org.uk.

Is my course still running? For any courses due to take place between 23rd March and 1st July you should already have been contacted regarding that training. Please let our team know if you would like to rearrange your training for a later date.

For any courses due to run from 1st July onwards, these courses are taking place, however there will be a reduction in the capacity of these courses to maintain social distancing. In addition many of our practical courses will be amended to enable safe use of our practical training area where appropriate.

Anyone booked on practical courses (W017, W024, W028, W036, W037, W038) will be contacted separately with details of course changes and given the possibility to amend their booking.

What should I do if I am in a High Risk group? Please contact us if you are considered at higher risk of contracting COVID-19 according to the government guidance and we will be happy to rearrange your training for later in the year. A full list of high risk groups can be found here section 9.

When is the next available date for my course? You can find this information on our website course pages.

When will I receive joining instructions? Joining instructions are sent to all students 2 weeks before training is due to commence. If we do not have a direct email address for you these instructions will be sent to the person who made the booking.

Can you recommend any hotels in the area? The WMSoc has arranged a special price of £70 B&B with the Drayton Manor Hotel http://www.draytonmanorhotel.co.uk (contact us for the discount code). This hotel is a 3 minute drive or 20 minute walk from our training centre. Otherwise we can recommend the following hotels in the local area:
Holiday Inn Express Tamworth
The Peel Aldergate
The Fazeley Inn

Where are you located? Our training centre is located at 6, The Sir Robert Peel Mill, Mill Lane, Fazeley, Tamworth, B78 3QD. This midlands location is 30 minutes from Birmingham International Airport and 10 minutes from Tamworth train station, with good access from both the M42 and M6/M6 Toll motorways.

Is there parking at your site? Being located in a business park there is limited on-site parking available, however additional parking can be found in the surrounding area.

Can I still book a new course? Yes, if the date is available on our website you can still book courses online, or if you prefer over the phone or via email. You can call us on 01827 289 558 or email training@wmsoc.org.uk.

Any other questions... Please do get in contact and we will be happy to help - you can call us on 01827 289 558 or email training@wmsoc.org.uk.